If you’ve been a fan of telling key people about your trip, it just got a little easier. The TripCase app and mobile web experience supports your contact list in a simple, but helpful new way.
1. The contact list feature has returned. You can now easily access contacts previously emailed when sharing simply by starting to type their name or email. They can also manage their contacts through the new Contacts page, accessed from the mobile side menu.
2. You also now have the ability to access phone contacts within the Share tool and within the Contacts tool. Phone contacts can be imported into the contact list, or accessed directly when sharing.
Important note: With this upgrade, our minimum requirement for Apple phones will be iOS 5.0.
Check the app stores to get the latest version.
Last week I had the privilege of observing a usability study where research professionals took corporate travel managers through TripCase enhancements that are in development today.
Our stories are mostly about working to make the life of the traveler less stressful. But did you know we have a team dedicated to building TripCase functionalities that also make life easier for travel agencies, corporations, airlines, hotels and other connected travel partners? Last week we studied how corporations use TripCase to manage their company travel programs and communicate with their travelers.
After crashing the Sabre Usability(UX) Lab for a few hours, I walked away with a few discoveries worth sharing.
Top 5 Myths of TripCase Usability Testing
- 1. TripCase users can read our minds.
What’s the magic math that allows trip details to stay updated in a traveler’s TripCase account no matter how many times the itinerary changes? What? You mean you don’t know the technical algorithms that make our itinerary sync ability so successful? Don’t sweat it. Most users don’t know the ins and outs of TripCase, and that’s why we do these studies. Our users help us take a step back and see our new developments from a fresh perspective. Sometimes their feedback requires us to make changes to our designs, but if those changes make your TripCase experience more intuitive, we’re happy to do it!
2. Corporate Travel Managers play a small role in business traveler behaviors.
Business travelers out there, take heed. Your company travel program is very complex. From negotiating hotel rates, to ensuring all travelers are safe during a world event, travel managers play a huge role in keeping a travel program running smoothly. The insights they will gain from our new TripCase enhancements paired with their authority in a company’s travel program can ultimately take your business travel experience to a whole new level. Sitting in that observation chair and listening to the tasks and responsibilities expected from a travel manager, I realized these individuals are “kind of a big deal.”
3. Unveiling a new design is the best part of the development process.
Checking out new product screens on my computer or cell phone is exciting, but watching as real users see our latest designs for the first time is EVEN MORE EXCITING. After all, it’s our users who keep TripCase at the top of the app stores.
4. Usability professionals are in a world all their own.
Sure you have to be analytical, detail-oriented and tech savvy to be a UX research professional. But no one said you have to look like this guy…
In the lab I met the brains behind this whole testing process. What a fun group! When we weren’t talking about the insights we gained from yesterday’s tests, we were talking about the hottest social spots in the Dallas area. Besides having cool jobs, this team seemed to master that art of office lighting, high-tech gadgets and snack foods!
5. TripCase coordinates Usability tests once a year.
Actually, the TripCase Crew coordinates these live labs every time there are large enhancements in the works that require changes to the product interface. These changes can slightly or significantly alter what users see on their desktop or mobile device. So believe it or not, TripCase coordinates these testing sessions at least a few times each year.
No matter how you earn a living, it’s always nice to be recognized by one’s peers. Last week, yours truly came up with not one, not two, but three awards from the Travel Weekly Magellan Awards. We took home the gold on our interview-style video about mobile travel must-haves. If you never saw it, this is your chance. TripCaseTV is always on and waiting for you.
The TripCase app and TripCase Connect web site also earned praise from the judges in the Online Travel Services category.
Do you realize what this means?! Eh, ok maybe nothing, but it DOES make your travel management app award winning, making you look just a little bit more brilliant.
What would YOU give us an award for?
Every month we give you new features, new reasons to love traveling with TripCase. So, to our friends, we ask you to remember the Google Play and iTunes app store reviews because the rankings start over each time we update the app. And besides, it feels good to be loved!
But we don’t ask without giving you a little something in return — entertainment — free and silly musical talents.
We made it through the summer (or your winter)! We welcomed it with open arms and the TripCase Crew did as promised… Cherished every day of it. As we sit around the office and reflect on the good times we had these past couple of months (cue Will Smith – “Summertime”) we have to say it was a blast.
We’re pretty sure we set an all-time record for the most TSA socks handed out in an airport for our #ShouldBEaThing campaign in San Diego. Is there a category for that in Guinness? If not, it should definitely be a thing!
Vince Vaughn and Owen Wilson weren’t a part of our summer internship program, but if we must say, our intern was just as cool – if not more. His picture speaks for itself…
In the midst of all the working we found time for a photo shoot. We the TripCase Crew deem it necessary to have fun at all times. (It’s kind of an unwritten rule around here) Even when taking team pictures…
We had a little party to celebrate you guys showing us so much love on our social networks. Life is about enjoying and appreciating the small things. Safe to say we have that down pat.
We even went on a creative tangent and thought about expanding into the robotics business. Our prototype was a bust, so we got back to what we do best – making cool new app features.
Most impressive thing of all… We were on a boat! Our GBTA trip was a huge success.
All and all we’ve had a great summer, not only having fun but doing our best to improve TripCase to make it a great product that people love. We appreciate and put in hard work for all of our users, so please feel free to share your ideas with us, rate us, or spread the word about us to your friends and family.
The TripCase Crew